SYMPTOMS

You use mail merge to create a new activity on a Microsoft Business Solutions CRM Sales for Outlook client. The Actual End date for this activity is not set and shows the default value of NULL.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update.

MORE INFORMATION

You can contact a Microsoft CRM support professional directly at 877-752-1122

For Additional Information, please see:

http://mscrm.exiis.net/microsoft-crm-consulting/Pages/default.aspx