The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

When you export selected customizations for an entity in Microsoft Dynamics CRM 3.0, the customizations are not saved in the exported .xml file.

CAUSE

This problem may occur with some entities, such as the Phone Call entity, when the customizations include changes to the StatusCode attribute.

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1.

MORE INFORMATION

You can contact a Microsoft CRM support professional directly at 877-752-1122

For Additional Information, please see:

http://mscrm.exiis.net/microsoft-crm-consulting/Pages/default.aspx