SYMPTOMS
Symptom 1
When you try to merge records in Microsoft Dynamics CRM 3.0, you receive the following error message:
The logged-on user does not have sufficient privileges to perform the requested action.
This problem occurs with records such as contacts, accounts, and leads. This problem occurs if the following conditions are true:
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You have the Delete privilege at the user level for the records. |
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You are not the owner of the records. |
Symptom 2
When you try to add a quote, an order, or an invoice to an opportunity that has multiple relationships to contact, you receive the following error message:
Server Error in '/' Application.
Unspecified error
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Runtime.InteropServices.COMException: Unspecified error
Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace: [COMException (0x80004005): Unspecified error] Microsoft.Crm.Platform.ComProxy.CRMQuoteClass.GenerateFromOpportunity(CUserAuth& Caller, String OpportunityId, String ColumnSetXML) +0 Microsoft.Crm.Application.Platform.Quote.CreateFromOpportunity(Opportunity toCreateFrom) +71 Microsoft.Crm.Web.SFA.OpportunityDetailPage.AddRelatedQuote(Object sender, DataEventArgs e) +81 Microsoft.Crm.Application.Forms.DataEventProcessor.Raise(FormEventId eventId, FormState state, User user, String objectId, Entity entity) +176 Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId) +89 Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) +57 Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, String formId, String formType) +83 Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) +13 Microsoft.Crm.Web.SFA.OpportunityDetailPage.ConfigureForm() +468 Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +30 System.Web.UI.Control.PreRenderRecursiveInternal() +62 System.Web.UI.Page.ProcessRequestMain() +1499
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1.
MORE INFORMATION
You can contact a Microsoft CRM support professional directly at 877-752-1122
For Additional Information, please see:
http://mscrm.exiis.net/microsoft-crm-consulting/Pages/default.aspx